Role OverviewThis is a high-energy, team-first environment where people support each other, celebrate wins, and take pride in creating great client experiences. You’ll be surrounded by people who work hard, move fast, and genuinely enjoy what they do. This role is the launching point for your Milan career. You’ll gain hands-on experience, learn the business from the inside out, and build a strong foundation for growth into various roles.
What You Will Do
Respond to inbound calls, emails, texts, and chat from current clients, support appointment scheduling, assist with account questions, deliver empathetic, confident, solutions-focused service, and assist inbound leads.
Why It Might Be a Fit
You’ll have opportunities for growth into various roles, including full-time Client Coordinator (inbound sales) and higher-earning, performance-based positions. Top performers earn $22–$24/hour total.
Requirements
- High school diploma or equivalent
- 1+ year of customer service experience in a fast-paced environment
- Ability to multitask across phone, email, and chat
- Strong written and verbal communication skills
- Typing speed of at least 60 WPM
- Proven reliability, professionalism, and strong attendance
- Ability to handle sensitive information with confidentiality
- Comfort working in a structured, metric-driven environment
Benefits
- Base Pay: $19.00 per hour
- Additional earnings through hourly differentials and commission
- Top performers earn $22–$24/hour total
- Part-time roles are not eligible for full-time benefits
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