Customer Support Specialist - Billing

Rippling
Any Location, DC
Category Customer Service
Remote
Job Description
Rippling is a company that provides HR, IT, and Finance solutions to businesses. The Customer Support Specialist - Billing role is a remote position that involves assisting customers with billing inquiries, collaborating with internal teams, and providing product expertise. The team is dedicated to ensuring a seamless experience for customers across various time zones.

Requirements

  • Bachelor's degree
  • 1-4 years of customer support experience in a SaaS business
  • Experience assisting customers with complex billing inquiries
  • Knowledge of regional, country-specific, and compliance-related billing regulations and policies

Benefits

  • Competitive salary
  • Benefits
  • Equity
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