CUSTOMER SUPPORT SPECIALIST - CASUAL

Independence Health System
Any Location, PA
Category Customer Service
Job Description
The Customer Support Specialist is responsible for greeting and assisting patients, directing phone calls, and registering patients using established procedures. The role requires strong leadership, organizational, and communication skills, as well as knowledge of medical terminology and healthcare insurance.

Requirements

  • High School Diploma, GED or higher level of education
  • Six months of experience in a customer service role
  • Act 34-PA Criminal Record Check from the PA State Police system
  • Act 33/73 Clearances
  • Comprehensive Crisis Management per policy
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