Customer Support Specialist: 2nd Shift

Parts Town
Any Location, IN
Category Customer Service
Job Description
We are looking for a Customer Support Specialist to work closely with our Part Experts to assist with customer issues. The ideal candidate will have strong organizational skills, a collaborative spirit, and a passion for delivering exceptional customer service.

Requirements

  • All-star communicator and proficiency in English (both written and verbal)
  • Team player with ability to tackle projects independently
  • Problem-solving detective with ability to analyze data
  • Independent discretion and ability to make decisions in a time-sensitive environment
  • Quality, high-speed internet connection at home

Benefits

  • Quarterly profit-sharing bonus
  • Hybrid Work schedule
  • Team member appreciation events and recognition programs
  • Volunteer opportunities
  • Monthly IT stipend
  • Casual dress code
  • On-demand pay options
  • Health insurance
  • 401k/401k match
  • Employee assistance programs
  • Time away
  • Paid time off
  • Paid sick time off
  • Paid holidays
  • Paid parental leave
  • Professional development opportunities
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