Customer Support Specialist

FURNITURE CONNECTION, INC.
Clarksville, TN
Category Customer Service
Job Description
Role Overview

Work closely with customers, sales associates, and store leadership to ensure orders are accurate, questions are answered, and daily office operations stay on track. Help create a smooth and positive experience for customers from checkout through delivery and post-sale support.

What You Will Do

Greet and assist customers, answer questions, provide information, take messages, and direct calls. Process orders, financing, and payments. Complete daily closing activities and prepare end-of-day deposits.

Why It Might Be a Fit

Friendly and professional communication skills, strong attention to detail, and ability to manage multiple tasks in a busy retail environment are required. Previous customer service, retail, cashier, financing, or office experience is preferred.

Requirements

  • Friendly and professional communication skills
  • Strong attention to detail and accuracy
  • Dependable attendance and punctuality
  • Confidence working with customers and resolving concerns
  • Ability to manage multiple tasks in a busy retail environment
  • Comfortable handling payments and working with computer systems
  • A positive, team-oriented attitude

Benefits

  • Full-Time Starting Pay: $17.00 per hour
]]>