Customer Support Supervisor

ISP Supplies
Las Vegas, NV
Job Description
Role Overview

Supervise and support team members to ensure tasks are completed efficiently and effectively. Provide training and coaching to enhance employee skills and performance. Ensure smooth day-to-day operations within the team or department.

What You Will Do

Monitor and maintain compliance with company policies, safety standards, and industry regulations. Identify and resolve operational issues or escalate them to the Manager as needed. Prepare and submit reports on team performance, progress, and operational metrics.

Why It Might Be a Fit

Proven ability to provide exemplary customer support and communication. Strong interpersonal skills, including the ability to communicate with subordinates, senior leadership, and clients in a patient, empathetic, and clear manner.

Requirements

  • Proven ability to provide exemplary customer support and communication
  • Strong interpersonal skills
  • Exceptional punctuality, attendance, and adherence to company policies
  • Proficiency in Google Workspace and Microsoft 365
  • Excellent written and verbal communication skills
  • Knowledge of company policies, procedures, and industry standards
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