Role OverviewCreate an outstanding customer experience through exceptional service, establish and maintain a safe and clean environment, and assist the department manager in reaching sales and profit goals.
What You Will Do
Promote trust and respect among associates, answer customer questions, offer product samples, and recommend dairy items to customers.
Why It Might Be a Fit
Must be able to work cooperatively in a high-paced environment, manage conflict, and act with honesty and integrity.
Requirements
- Promote trust and respect among associates
- Create an environment that enables customers to feel welcome and appreciated
- Gain and maintain knowledge of products sold within the department
- Offer product samples to help customers discover new items
- Inform customers of dairy specials
- Provide customers with fresh products that they have ordered
- Recommend dairy items to customers
- Check product quality to ensure freshness
- Label, stock and inventory department merchandise
- Report product ordering/shipping discrepancies to the department manager
- Adhere to all food safety regulations and guidelines
- Ensure proper temperatures in cases and coolers are maintained
- Reinforce safety programs by complying with safety procedures
- Practice preventive maintenance by properly inspecting equipment
- Notify management of customer or employee accidents
- Report all safety risks, or issues, and illegal activity
- Ability to work cooperatively in a high-paced environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary
]]>