Role OverviewLead a team to create an outstanding customer experience, achieve sales and profit goals, and maintain a safe and clean environment. Demonstrate the company's core values and supervise all functions, duties, and activities for the department.
What You Will Do
Promote trust and respect among associates, communicate company information, establish performance goals, and train associates on performance of their job. Create an environment that enables customers to feel welcome and appreciated, and develop and implement a department business plan.
Why It Might Be a Fit
The ideal candidate will have excellent communication and leadership skills, be able to work cooperatively in a high-paced environment, and be able to manage conflict in a reasonable and nonconfrontational manner.
Requirements
- Promote trust and respect among associates
- Communicate company, department, and job specific information to associates
- Establish performance goals for department and empower associates to meet or exceed goals and targets through teamwork
- Train and develop associates on performance of their job
- Adhere to all local, state and federal laws, food safety regulations and company guidelines
- Create an environment that enables customers to feel welcome, important and appreciated
- Offer product samples to help customers discover new items or products they inquire about
- Inform customers of dairy specials
- Develop and implement a department business plan
- Understand the store's layout and be able to locate products
- Create and execute sales promotions in partnership with store management
- Inform and educate department associates about current, upcoming and special in-store promotions
- Prepare and submit seasonal critiques for the sales and merchandising supervisor
- Implement the period promotional plan for the department
- Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports
- Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs
- Plan and organize the inventory process, maintain awareness; note any discrepancies
- Train department associates on inventory/stocking and Computer Assisted Ordering
- Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
- Reinforce safety programs by complying with safety procedures, practice preventive maintenance by properly inspecting equipment and identify unsafe conditions and notify store management of any items in need of repair
- Notify management of customer or employee accidents
- Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud
- Ability to work cooperatively in high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
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