Role OverviewThe Damage Investigator plays a key role in promoting damage prevention, ensuring safe work practices, and maintaining operational accountability within utility locating operations.
What You Will Do
Investigate damages involving underground utilities, analyze contributing factors, and identify opportunities for process improvements. Prepare thorough, timely, and objective investigation reports that document findings, evidence, and recommended corrective actions.
Why It Might Be a Fit
The ideal candidate is committed to safety, detail-oriented, and capable of objectively assessing incidents, communicating findings effectively, and partnering with field teams to minimize repeat damages and enhance overall service quality.
Requirements
- Experience in utility locating, underground utility construction, damage prevention, utility operations, safety, or related fields
- Knowledge of underground utilities, locating procedures, excavation practices, and damage prevention principles
- Strong investigative, analytical, and problem-solving abilities
- Capable of gathering facts, evaluating evidence, and documenting findings objectively
- Excellent written and verbal communication skills
- Strong organizational skills to manage multiple investigations and deadlines efficiently
- Proficiency with Microsoft Office and skills in record-keeping and data analysis
- Ability to work independently and collaboratively across teams
- Valid driver’s license and willingness to travel to field sites as needed
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