Role OverviewManage a team that maintains cloud infrastructure for global data center operations. The successful candidate will have experience creating/devising strategies, mentoring people at all levels, sponsoring projects, and proposing technical solutions. This position involves leading teams in hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation.
What You Will Do
Prioritize and assign trouble tickets to data center technicians and operators, manage the performance of a diverse team(s) of data center operation professionals with varying skills across different locations, and ensure effective and efficient management of day-to-day data center operations.
Why It Might Be a Fit
The successful candidate will be operationally responsible for a Data Center, and will be passionate about the quality and quantity of services being provided, and continuously strive to improve our Customer Experience.
Requirements
- Ability to travel to or commute between data center locations as needed
- Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational
- Travel frequency will vary based on business needs and operational status of assigned facility
Benefits
- health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
- 401(k) matching
- paid time off
- parental leave
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