Data Center Repair Technician - Tier 2 - 14 On / 14 Off

EOS IT Solutions
Chattanooga, TN
Job Description
EOS IT Solutions is seeking a Data Center Repair Technician - Tier 2 to join their team. The successful candidate will be responsible for troubleshooting and repairing complex device and network issues, executing rack uplinks, and maintaining fiber specifications and connector knowledge. The role requires a high level of autonomy, effective time management, and strong communication and collaboration skills.

Requirements

  • Troubleshooting: Ability to diagnose and resolve complex device and network issues
  • Uplink Racks: Skilled in executing rack uplinks always using best practices
  • Fiber Specifications and Connector Knowledge: In-depth understanding of various fiber specifications and connector types
  • Ethernet Cabling/Cat 6 Cabling: Specific knowledge of Cat 6 cabling, including its specifications and common applications
  • Self-Managing and Self-Directing: Demonstrates a high level of autonomy, capable of prioritizing tasks and managing their time effectively
  • Cross-Training: Actively participates in cross-training initiatives across different areas and sites
  • Communication and Collaboration: Tech 2’s have the ability to communicate complex technical information clearly and concisely
  • Knowledge of Device and DC Topology: Possesses a strong understanding of network device topology, enabling them to visualize and troubleshoot network layouts
  • Time Management: Exhibits excellent time management skills, ensuring projects are completed efficiently
  • Knowledge Sharing and Training Capabilities: Committed to knowledge sharing, actively contributing to team learning, and capable of training less experienced personnel
  • Relevant Certifications: Certifications such as CompTIA Server+ or CCNA can be beneficial for validating skills

Benefits

  • Health, Vision, and Dental Insurance
  • 10 Days of Paid Time Off (PTO) annually
  • Occasional overtime and bonus opportunities
  • 12 Paid Holidays
  • 6 Sick Days (available after 90 days of employment)
  • 401(k) Retirement Plan with a $2,500 company match (available after 90 days of employment)
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