Role OverviewJoin our dynamic AWS team and become a critical guardian of global cloud infrastructure. You'll play a pivotal role in maintaining the heartbeat of the world's most innovative technology platform, ensuring seamless data center operations that power millions of businesses and services worldwide.
What You Will Do
Perform server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability. Serve as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors.
Why It Might Be a Fit
You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. You'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Requirements
- 1+ years of computer/server hardware troubleshooting or related IT experience
- High school or equivalent diploma
- Ability to travel to or commute between data center locations as needed
- Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational
Benefits
- Lump sum stipend for relocation
- EAP
- Mental Health Support
- Medical Advice Line
- 401(k) matching
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