Role OverviewJoin our dynamic AWS team and become a critical guardian of global cloud infrastructure. You'll play a pivotal role in maintaining the heartbeat of the world's most innovative technology platform, ensuring seamless data center operations that power millions of businesses and services worldwide.
What You Will Do
Perform server rack installations, hardware break-fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and carrying out routine network, server hardware, and operating system repairs.
Why It Might Be a Fit
You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.
Requirements
- 2+ years of computer/server hardware troubleshooting experience
- 2+ years of computer layer 1/2 networking (including troubleshooting and repair) experience
- Ability to travel to or commute between data center locations as needed
- Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational
Benefits
- Comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
- 401(k) matching
- Paid time off
- Parental leave
- Sign-on payments
- Restricted stock units (RSUs)
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