Role OverviewJoin our dynamic AWS team as a Data Center Technician, playing a pivotal role in maintaining the heartbeat of the world's most innovative technology platform. You'll work independently and with a team, prioritizing tasks, communicating effectively, and reacting quickly to ensure seamless data center operations. This team works in an environment that operates 24/7, requiring travel within and outside the regional work area.
What You Will Do
As a Data Center Technician, you'll perform server rack installations, hardware break-fix, troubleshoot network issues, and respond to operational incidents. You'll also serve as a primary contact point for internal and external stakeholders, participate in on-call duties, and contribute to documentation and process improvement initiatives.
Why It Might Be a Fit
This role requires a willingness to travel and work in a 24/7 environment. You'll take ownership of technical issues, solve problems at their root, and maintain service level agreements through proactive issue detection and reporting. You'll work a flexible schedule, including weekends, nights, and holidays.
Requirements
- 1+ years of computer/server hardware troubleshooting or related IT experience
- High school or equivalent diploma
- Ability to travel to or commute between data center locations as needed
- Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational
Benefits
- Lump sum stipend for relocation
- EAP (Employee Assistance Program)
- Mental Health Support
- Medical Advice Line
- 401(k) matching
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