Data Collection Administrator - US - Based

STAFFVIRTUAL
Any Location, MN
Job Description
Provide quality services and solutions to clients, maintain high client satisfaction, and resolve copier data collection application issues. Administer copier data collection application, troubleshoot systems and applications, and provide phone support and remote troubleshooting for clients.

Requirements

  • Proficiency with business collaboration tools including MS Office applications, Outlook, and company specific programs.
  • Solid customer service abilities including telephone skills.
  • Superior communication skills in working with technical and non-technical people and the ability to develop and maintain collaborative relations among all levels of an organization.
  • Ability to prioritize responsibilities and to operate with changing priorities.
  • Identify and resolve problems in a timely manner; Gather and analyze information skillfully; Work well in group problem solving situations.
  • Demonstrate accuracy and thoroughness; Look for ways to improve and promote quality; Apply feedback to improve performance; Monitor own work to ensure quality.
  • Excellent follow through to see tasks through completion.
  • Function collaboratively as part of a fast-paced, client orientated team.
  • Self-starter with the ability to perform independently with little or no supervision.
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