Role OverviewJoin Team CARFAX as a Dealer Account Manager. We pride ourselves on being mission-focused on helping to grow a brand built on accuracy and integrity. We care deeply about our products and our customers. We’re more than just a company: We help millions of consumers make more-informed decisions every day.
What You Will Do
Maintain, grow, and retain strong relationships while up-selling new products and services in a phone-based environment. Provide top-notch customer service and establish rapport with key decision makers. Achieve monthly metric goals by driving growth with existing CARFAX dealers.
Why It Might Be a Fit
Customer service, relationship management and retention experience. Exceptional communication & time management skills. Goal oriented and results focused. Ability to work independently and prioritize multiple tasks.
Requirements
- Customer service experience
- Relationship management and retention experience
- Exceptional communication & time management skills
- Goal oriented and results focused
- Ability to work independently and prioritize multiple tasks
- Ability to persuade & influence others through demonstrated product knowledge
- Experience with a CRM tool (Salesforce preferred)
- Spanish speaking is a plus but not required
Benefits
- Competitive compensation
- Benefits
- Generous time-off policies
- 4-Day summer work weeks
- Winter holiday break
- 401(k) / DCPP matching
- Annual bonus program
- Casual, dog-friendly, and innovative office spaces
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