Dealer School-Part-Time(Bettendorf)

Caesars Entertainment
Bettendorf, IA
Category Hospitality
Job Description
Maintain control of assigned table game, ensure quality customer service, and favorable gaming experience. Assist guests with seating and chip distribution, deal the game, and monitor monies.

Requirements

  • Assist guests with seating and chip distribution
  • Deal the game and monitor the monies on the table at all times
  • Control gaming cards and equipment
  • Monitor customer play for cheating scams and suspicious variations in play
  • Answer questions about game rules and casino policies
  • Be familiar with Title 31 guidelines, and understand and utilize suspicious activity reports for casinos (SARC) when necessary
  • Have complete knowledge of all casino events and promotional activities, and assist as needed
  • Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same
  • Handle routine customer complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel
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