Dealer Support Coordinator

Doosan
Any Location, ND
Category Customer Service
Remote
Job Description
Role Overview

The Dealer Support Coordinator is accountable for delivering comprehensive support to Bobcat dealers, ensuring streamlined operations and top-notch customer service. This role demands a detail-oriented, organized, and customer-centric individual with exceptional communication and coordination proficiencies.

What You Will Do

Provide guidance to dealers regarding sales, parts, and operational queries, manage and streamline order processing, stay updated on new systems and product launches, and facilitate clear communication between dealers and internal departments.

Why It Might Be a Fit

The ideal candidate will have excellent communication and interpersonal skills, strong organizational and coordination abilities, and the ability to manage multiple tasks and prioritize effectively.

Requirements

  • Associate degree preferred or equivalent experience
  • 0-2 years in a similar role
  • Excellent communication and interpersonal skills
  • Strong organizational and coordination abilities
  • Detail-oriented with a focus on accuracy and efficiency
  • Ability to manage multiple tasks and prioritize effectively
  • Proficiency in CRM systems, order processing software, and relevant tools
  • Strong problem-solving and decision-making skills
  • Ability to work both independently and collaboratively within a team

Benefits

  • Equal Opportunity Employer
  • Accommodation for individuals with disabilities or special needs
]]>