Dean of Students

Milan Institute
San Antonio, TX
Category Education
Job Description
Role Overview

The Dean of Students will be at the forefront of our institution, responsible for student retention and satisfaction. The Dean will help guide students through their academic career, resolve student concerns, and ensure the highest standards of educational excellence are upheld across all programs.

What You Will Do

Responsibilities include student retention and satisfaction, resolving student requests/concerns, updating the Complaint Log, and guiding the Gold Team. The Dean will also participate in campus staff and management meetings, and contribute to the campus Retention Meeting.

Why It Might Be a Fit

The ideal candidate will have a passion for student success, excellent communication skills, and organizational skills. The Dean will work independently and make consistent decisions based on precedent, policy, and guidelines.

Requirements

  • High school diploma or equivalent
  • Minimum of 3 years experience in academic administration or instructional capacity
  • Excellent Communication Skills
  • Passion for Student Success
  • Organizational Skills
  • Customer Service Focus
  • Successful experience de-escalating situations with a strong focus on conflict resolution
  • Integrity
  • Adherence to Core Values
  • Proficiency in Microsoft Office
  • Ability to work independently and make consistent decisions based on precedent, policy, and guidelines
  • Outstanding problem-solving abilities

Benefits

  • Group health insurance
  • 401(k) retirement plan
  • Employee Stock Ownership Plan
  • PTO
  • Holiday pay
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