Role OverviewJoin our dynamic Collections team as a Debt Collector, representing our firm and its clients by managing and recovering past-due accounts while maintaining a professional, respectful, and customer-centric approach.
What You Will Do
Manage a high volume of inbound and outbound calls, negotiate payment arrangements, and ensure compliance with all relevant regulations.
Why It Might Be a Fit
If you're a strong communicator, a skilled negotiator, and thrive in a fast-paced, results-driven environment, we'd love to connect with you.
Requirements
- Previous collections experience required
- High school diploma required; associate or bachelor's degree preferred
- Experience in collections, customer service, sales, call centers, or QA is a plus
- Familiarity with collections software and systems (e.g., CLS, Microsoft Office Suite)
- Solid understanding of federal and state debt collection laws, including FDCPA
Benefits
- Competitive base pay
- Monthly performance-based bonus opportunities
- Paid Time Off (PTO) and Paid Holidays
- Comprehensive benefits package: Medical, Dental, Vision, Life Insurance
- Short-Term Disability
- 401 (k) retirement plan
- Profit sharing
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