Role OverviewThe Dedicated IT Technician serves in a general site management capacity, providing high-level technical assistance, and client-facing support across multiple locations.
What You Will Do
Managing onsite IT functionality, coordinating with remote support teams, and ensuring consistent service delivery aligned with company standards.
Why It Might Be a Fit
This position requires a regular presence at client sites, managing a ticketing board in ConnectWise and partnering with In-Telecom Remote Support for escalations.
Requirements
- regular presence at client sites
- managing onsite IT functionality
- coordinating with remote support teams
- ensuring consistent service delivery aligned with company standards
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