Role OverviewThe DELI/ASST DEPT LEADER is responsible for creating an outstanding customer experience through exceptional service, establishing a safe and clean environment, and achieving sales and profit goals. They will also communicate company and department information to associates, establish performance goals, and train and develop associates on their job performance.
What You Will Do
Responsibilities include promoting trust and respect among associates, communicating company and department information, establishing department performance goals, training and developing associates, creating an environment that enables customers to feel welcome, and informing customers of produce specials.
Why It Might Be a Fit
The ideal candidate will have a positive attitude, be able to communicate effectively, and have experience in managing conflict and working in a high-paced environment.
Requirements
- Promote trust and respect among associates
- Communicate company, department, and job specific information to associates
- Establish department performance goals and empower associates to meet or exceed targets through teamwork
- Train and develop associates on their job performance and participate in the performance appraisal process
- Create an environment that enables customers to feel welcome, important and appreciated
- Inform customers of produce specials and offer product samples to help customers discover new items
- Review/inspect products for quality and freshness and take appropriate action
- Develop and implement a department business plan to achieve desired results
- Create and execute sales promotions in partnership with store management
- Inform and educate department associates about current, upcoming and special in-store promotions
- Prepare and submit seasonal critiques for the sales and merchandising supervisor
- Implement the period promotional plan for the department
- Assist management in preparing the store/department budget, expense control, profit and loss reviews, and take appropriate action on all financial reports
- Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs
- Plan and organize the inventory process, maintain an awareness of inventory/stocking conditions, note any discrepancies, train department associates on inventory/stocking and Computer Assisted Ordering (CAO)
- Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
- Reinforce safety programs by complying with safety procedures, identifying unsafe conditions, practicing preventive maintenance by properly inspecting equipment, notifying store management of any items in need of repair and of customer or employee accidents
- Report all safety risk, or issues, and illegal activity, including robbery, theft or fraud
- Adhere to all local, state and federal laws, and company guidelines
- Ability to work cooperatively in high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
Benefits
- Dental insurance
- Vision insurance
- Medical insurance
- 401(k) plan
- Paid time off
- Paid holidays
- Life insurance
- Disability insurance
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