Role OverviewCreate an outstanding customer experience through exceptional service, establishing and maintaining a safe, clean environment that encourages customers to return.
What You Will Do
Monitor all functions, duties, and activities related to the Deli department, achieve sales and profit goals, and control quality assurance standards.
Why It Might Be a Fit
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety, and promote trust and respect among associates.
Requirements
- Promote trust and respect among associates, with a positive attitude
- Communicate company, department, and job specific information to associates
- Establish department performance goals and empower associates to meet or exceed targets through teamwork
- Develop adequate scheduling to manage customer volume
- Train and develop associates on their job performance and participate in the performance appraisal process
- Create an environment that enables customers to feel welcome, important, and appreciated
- Inform customers of produce specials and offer product samples to help customers discover new items
- Review/inspect products for quality and freshness and take appropriate action
- Develop and implement a department business plan to achieve desired results
- Create and execute sales promotions in partnership with store management
- Inform and educate department associates about current, upcoming, and special in-store promotions
- Prepare and submit seasonal critiques for the sales and merchandising supervisor
- Implement the period promotional plan for the department
- Assist management in preparing the store/department budget, expense control, profit, and loss reviews, and take appropriate action on all financial reports
- Schedule daily, weekly, and monthly price changes by updating shelf tags and promotional signs
- Plan and organize the inventory process, maintain an awareness of inventory/stocking conditions, note any discrepancies, and train department associates on inventory/stocking and Computer Assisted Ordering (CAO)
- Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
- Reinforce safety programs by complying with safety procedures, identifying unsafe conditions, practicing preventive maintenance, and properly inspecting equipment
- Report all safety risk, or issues, and illegal activity, including robbery, theft, or fraud
- Adhere to all local, state, and federal laws, and company guidelines
- Ability to work cooperatively in high-paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational, and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
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