DELI/DEPT LEADER

Kroger Health
Bay City, MI
Category Customer Service
Job Description
Role Overview

The DELI/DEPT LEADER will create an uplifting and friendly customer experience through exceptional service, while also interviewing, training, and evaluating performance of associates. They will demonstrate the company's core values and prioritize work activities to ensure efficient use of time.

What You Will Do

Responsibilities include establishing a positive work environment, empowering associates, prioritizing work, identifying and resolving problems, communicating information, and ensuring new associates are properly oriented.

Why It Might Be a Fit

The ideal candidate will be committed to the company's customer and associate promise, support the Customer 1st team, and be able to work cooperatively in a high-paced environment.

Requirements

  • Ability to work cooperatively in high paced and sometimes stressful environment
  • Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
  • Ability to act with honesty and integrity regarding customer and business information
  • Ability to follow directions and seek assistance when necessary to resolve customer and business issues
  • Ability to provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults

Benefits

  • Dental insurance
  • Vision insurance
  • Other benefits not specified
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