DELI/DEPT LEADER

Eloqua
Ypsilanti, MI
Category Customer Service
Job Description
Role Overview

The primary leadership responsibility is to create an uplifting and friendly customer experience through exceptional service. Responsibilities include interviewing, training, evaluating performance, rewarding, and coaching associates.

What You Will Do

Establish an uplifting work environment, empower associates to create a simple and fresh shopping experience, prioritize and plan work activities, and communicate company information to associates.

Why It Might Be a Fit

The ideal candidate will be committed to the company's customer and associate promise, support the Customer 1st team, and have the ability to work cooperatively in a high-paced environment.

Requirements

  • Ability to work cooperatively in a high-paced and sometimes stressful environment
  • Ability to manage conflict in a reasonable, nonconfrontational, and cooperative manner
  • Ability to act with honesty and integrity regarding customer and business information
  • Ability to follow directions and seek assistance when necessary to resolve customer and business issues
  • Ability to provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults

Benefits

  • Dental insurance
  • Vision insurance
  • Paid holidays
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