DELI/DEPT LEADER

Kroger Health
Richmond, VA
Category Customer Service
Job Description
Role Overview

The primary leadership responsibility is to create an uplifting and friendly customer experience through exceptional service by highly satisfying each customer's needs and exceeding their expectations.

What You Will Do

Responsibilities include interviewing, training, evaluating performance, rewarding and coaching associates, establishing an uplifting work environment, prioritizing and planning work activities, identifying and resolving problems, communicating company information, and ensuring new associates are properly oriented.

Why It Might Be a Fit

The ideal candidate will be committed to the company's customer and associate promise, able to work cooperatively in a high-paced environment, and able to manage conflict in a reasonable and nonconfrontational manner.

Requirements

  • Ability to work cooperatively in high-paced and sometimes stressful environment
  • Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
  • Ability to act with honesty and integrity regarding customer and business information
  • Ability to follow directions and seek assistance when necessary to resolve customer and business issues
  • Ability to provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults

Benefits

  • A wide range of healthcare coverage
  • Flexible scheduling in full- and part-time roles with paid time off
  • Emotional and financial support with free counseling and financial tools and coaching
  • Valuable associate discounts on purchases
  • Up to $21,000 in tuition reimbursement over your career
  • Vast potential for growth through industry-leading training programs and diverse career pathways
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