Role OverviewThe primary leadership responsibility is to create an uplifting and friendly customer experience through exceptional service by highly satisfying each customer's needs and exceeding their expectations.
What You Will Do
Responsibilities include interviewing, training, evaluating performance, rewarding and coaching associates, establishing an uplifting work environment, empowering associates to create a simple, fresh and inspired shopping experience, prioritizing and planning work activities, identifying and resolving problems, communicating company information, and ensuring new associates are properly oriented.
Why It Might Be a Fit
The ideal candidate will be committed to the company's customer and associate promise, support the Customer 1st team, and be able to work cooperatively in a high-paced and sometimes stressful environment.
Requirements
- Ability to work cooperatively in high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
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