Delivery Account Manager

PRIDE Industries
Springfield, VA
Category Customer Service
Job Description
Role Overview

Under general supervision, the Delivery Account Manager performs customer service, administrative, and account management duties in support of customers. Employees in this job class will be responsible for replenishing product in customer facilities and vending machines, managing win/win relationships with customers, and fulfilling orders.

What You Will Do

The Delivery Account Manager will load and unload product into assigned vehicles, record and adjust inventory levels, track and compile data, and troubleshoot minor vending machine technical issues. They will also prepare and process outbound orders, and perform other duties as assigned.

Why It Might Be a Fit

This position requires the ability to effectively communicate and provide sales support with third party customers, work independently, and maintain inventory accuracy. The ideal candidate will have three or more years of experience in operations, including manufacturing, customer service, materials management, logistics, planning or similar.

Requirements

  • Three or more years of experience in operations, including manufacturing, customer service, materials management, logistics, planning or similar
  • Valid Driver's License
  • High School Diploma or GED
  • Ability to communicate effectively and respond to questions and requests from customers
  • Demonstrated human relations skills to maintain effective working relationships with team
  • Basic mathematical ability including addition, subtraction, multiplication, and division
  • Intermediate computer literacy including knowledge of word processing, spreadsheets, presentation software and Apple devices
  • Basic troubleshooting ability
  • Demonstrated customer service, problem solving and common-sense skills

Benefits

  • Paid time off
  • Health insurance
  • Retirement plan
  • Learning budget
  • Parental leave
  • Wellness programs
  • Visa/relocation assistance
  • Remote flexibility
  • Stipends
  • Bonus/commission
  • Paid holidays
]]>