Delivery/Logistics Operations - Mandarin Speaking

HungryPanda Ltd 熊猫外卖
Los Angeles, CA
Category Customer Service
Job Description
HungryPanda is seeking a Delivery/Logistics Operations - Mandarin Speaking professional to manage daily operations, optimize delivery processes, and ensure customer satisfaction.

Requirements

  • Support daily operations of the delivery team
  • Optimize delivery processes
  • Improve delivery efficiency
  • Ensure customer satisfaction
  • Manage independent contract drivers
  • Design incentive schemes
  • Recruit, train, and guide delivery personnel
  • Monitor delivery process
  • Resolve driver issues
  • Ensure delivery tasks completion
  • Maintain regional delivery capacity
  • Respond to emergencies
  • Maintain delivery services stability
  • Communicate with drivers
  • Collaborate with Marketing and Business Development departments

Benefits

  • Competitive salary
  • Full-time employment
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