Role OverviewWe are a dynamic and rapidly expanding Dental Support Organization (DSO) looking for a creative, resourceful, and driven Content Creator to help us share our story, strengthen our brand, and engage our growing network of patients and team members.
What You Will Do
The role involves greeting patients, answering calls, registering new patients, explaining office policies, and providing necessary forms. You will also review proposed treatment plans, answer patient questions, and build strong rapport and trust with patients to encourage treatment acceptance.
Why It Might Be a Fit
We are looking for a candidate with strong communication skills, a strong understanding of dental terminology, procedures, and insurance requirements, and proficiency in dental practice software and electronic health records.
Requirements
- High School Diploma or equivalent required; minimum 2 years' experience in a dental front office and treatment coordination role (3+ years preferred)
- Clinical experience in a dental office (Dental Assistant, Hygienist, etc.) highly preferred
- Strong understanding of dental terminology, procedures, and HMO/PPO insurance requirements
- Insurance verification experience, including full PPO breakdown and ability to provide accurate treatment and insurance estimates
- Excellent verbal and written communication skills, with the ability to present treatment plans and financial options clearly and compassionately
- Proficient in dental practice software (Open Dental) and electronic health records (EHR)
- Knowledge of third-party financing options (Cherry, etc.)
- Proficiency in common administrative tools (Google Workspace, Microsoft Office)
- Ability to multitask across front office duties, including phones, scheduling, check-in/out, and insurance verification
- Bilingual skills (Armenian) Required
Benefits
- 401(k)
- Competitive salary
- Paid time off
- Bonus based on performance
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