Role OverviewAs a Department Supervisor, you will support the Sales and Profit goals in the store by executing a plan to deliver the Best Customer Experience in the department and overall store. You will work in accordance with legal requirements and H&M standards, policies, and procedures to meet the expectations of customers and colleagues.
What You Will Do
You are responsible for supporting the total OMNI customer experience in your store, ensuring visual and commercial curation according to global guidelines. You will represent the H&M brand positively during customer interactions, be aware of and take responsibility of your department's strengths and identifying commercial opportunities, and ensure customer service is provided in all areas of the store.
Why It Might Be a Fit
You will have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues, and you will be able to express your personal style with our employee discount at H&M, & Other Stories, and COS.
Requirements
- Ambitious
- Effective communicator
- Supportive
- Analytical solution finder
- Capable of working with numbers and managing statistics
- Achievement-oriented
- Motivated by performance and competition to be truly customer centric
Benefits
- 25% Staff Discount
- Medical, Pharmacy Vision and Dental Coverage
- Employee Assistance Program
- Vacation, Wellness, Holiday and Parental Pay
- 401K
- Commuter Benefits, Health and Dependent Care FSA
- Additional Voluntary Benefits
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