Role OverviewAs a Deployment Lead, you'll serve as the strategic partner for enterprise customers, guiding them through complex implementations and driving sustained business impact. You'll collaborate across Taktile's Solutions, Product, and Sales teams to support customers throughout their entire lifecycle.
What You Will Do
You'll act as the primary point of contact for enterprise customers post-sale, coordinating cross-functional teams to deliver high-impact projects on time. You'll translate complex business problems into workflows and product configurations, becoming a subject-matter expert in the Taktile platform.
Why It Might Be a Fit
Ideal candidates have experience in implementing AI at scale in an enterprise context, domain expertise in the financial services industry, and strong analytical skills. You'll have the opportunity to shape how enterprise SaaS is delivered at scale and interact with and learn directly from founding team members.
Requirements
- 4-6 years of experience in tech consulting, tech implementation or customer-facing roles at high-growth startups or enterprises in B2B SaaS
- Demonstrated team leadership in various situations
- Technical foundation and ability to clearly communicate technical challenges and solutions to both engineers and customers
- Ability to manage multiple projects, timelines, and stakeholder expectations
Benefits
- Top-of-market equity and cash compensation
- Self-development budget
- Flexible work arrangement with 3 days per week in the NYC office
- Opportunity to work on hard, meaningful problems with real-world impact
- Use the equipment of your choice including a meaningful home office setup
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