Deployment Specialist – Healthcare AI, Customer Implementation & Success

Talentsearchpro
New York, NY
Job Description
Role Overview

We are looking for a Deployment Specialist with 3–5 years of experience to own the end-to-end customer lifecycle at Dart Health — a fast-growing clinical AI company backed by the Mayo Clinic. You'll be the bridge between our healthcare customers and our engineering team, ensuring every deployment drives measurable ROI and real-world impact.

What You Will Do

Own the full customer journey from post-sale onboarding through ongoing success — running daily high-touch sessions during the first 2–3 weeks, then managing ongoing check-ins across 6–9 accounts. Serve as the sole Dart representative on client calls (often with 15+ stakeholders including clinicians and C-suite), navigating complex healthcare operations and building trusted relationships.

Why It Might Be a Fit

Track and measure deployment ROI, identify opportunities for expansion, and help build scalable processes as Dart moves upmarket into enterprise health systems.

Requirements

  • 3–5 years of post-grad work experience
  • 1 year in a customer-facing role (implementation, deployment, project management, or similar)
  • Technical aptitude — comfortable with software systems and able to communicate effectively with engineers; SQL familiarity is a strong plus
  • Bachelor's degree from a top-20 university
  • Startup or high-growth experience — thrives in ambiguity, builds own processes, and moves fast

Benefits

  • Salary range: $160K - $190K
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