DEPOSIT OPERATIONS REPRESENTATIVE II

Hawthorn Bank
Jefferson City, KS
Category Customer Service
Job Description
The Deposit Operations Representative II is responsible for performing quality control reviews, processing transactions, and providing customer support. The role requires a high level of accuracy and attention to detail, with some independent judgment and discretion.

Requirements

  • Quality control review of account holds and stop payments
  • Process returned deposit items
  • IntraFi and Missouri State Treasurer CD processing
  • Process non-post and stop payment transactions
  • Process charge-off and recovery transactions
  • Internal deposit and general ledger balancing
  • Process customer letters and notices
  • Answer telephone and assist customers
  • Provide phone support to Universal Bankers
  • Monitor and respond to department mailbox
  • Scanned document review

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Retirement plan
  • Paid time off
  • Life insurance
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