Role OverviewThe Deputy Commissioner for Community Engagement leads MOIA's work to ensure that immigrant New Yorkers can access City services, receive accurate information, and remain connected to City government. This role oversees constituency services, community outreach, and neighborhood-based engagement, and is responsible for building a coordinated, citywide approach that is proactive, responsive, and grounded in real-time conditions affecting immigrant communities.
What You Will Do
The Deputy Commissioner will lead and execute MOIA's community engagement strategy, oversee systems for responding to constituent inquiries and issues, establish clear performance standards and accountability mechanisms for constituent services, and identify patterns in constituent needs and elevate systemic issues to inform agency strategy.
Why It Might Be a Fit
The ideal candidate is a senior leader with deep experience in community engagement, public service delivery, or government, and a strong understanding of the systems affecting immigrant New Yorkers. They bring strong judgment, operational discipline, and the ability to lead in high-pressure environments.
Requirements
- Bachelor's degree required
- 8+ years of progressively responsible experience in community engagement, public affairs, government, or a related field
- significant experience managing teams and leading complex initiatives
Benefits
- Dental insurance
- Vision insurance
- Health insurance
- Retirement plan
- Paid time off
- Paid holidays
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