Role OverviewProvide high-quality Tech Bar and walk-in support services for end users, troubleshooting and resolving issues with desktops, laptops, peripherals, and standard business applications. Perform Windows 11 imaging, workstation provisioning, and endpoint configuration. Maintain accurate asset records and create ServiceNow tickets.
What You Will Do
Troubleshoot and resolve issues with desktops, laptops, peripherals, and standard business applications. Perform Windows 11 imaging, workstation provisioning, and endpoint configuration. Maintain accurate asset records and create ServiceNow tickets.
Why It Might Be a Fit
The ideal candidate will have strong customer communication skills, good troubleshooting and problem-solving skills, and experience supporting Windows 11, Microsoft 365, Teams, and basic Mac OS issues.
Requirements
- Hands-on experience providing walk-in Tech Bar support
- Strong customer communication skills
- Good troubleshooting and problem-solving skills
- Experience supporting Windows 11, Microsoft 365, Teams, and basic Mac OS issues
Benefits
- Full range of medical and dental benefits options
- Disability insurance
- Paid time off (inclusive of sick leave)
- Other paid and unpaid leave options
]]>