Role OverviewAssists staff with technical support of desktop computers, applications, and related technology at all CCHA locations.
What You Will Do
Provide technical support, install and test computer systems, and maintain workstations and peripherals.
Why It Might Be a Fit
Must have customer service experience, 3+ years of workstation support experience, and experience with troubleshooting hardware and software issues.
Requirements
- Associates degree in Computer Science, MIS, or equivalent degree
- 3+ years of workstation support experience in a large scale production environment
- Customer Service Experience
- Experience troubleshooting hardware issues and replacing hardware on both desktop and laptop PCs
- Experience installing software, patches, updates on Desktops, Laptops and peripherals
- Experience troubleshooting basic network, software, printing problems
- Demonstrated experience with workstation support in compliance with government security requirements (HIPPAA)
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