Desktop Support Analyst I

Jacam Catalyst
Hobbs, NM
Job Description
Desktop Support Analyst position responsible for maintaining computer workstations, mobile devices, and software within the company. Responsible for user support, hardware and software installation, troubleshooting, and vendor support.

Requirements

  • 2 years of experience supporting Windows desktop/laptop PC's
  • Solid understanding of Active Directory/Microsoft Exchange
  • Experience installing software, patches, updates on desktop computers and laptops
  • Experience troubleshooting basic network, software, printing problems
  • Ability to meet deadlines and manage stress effectively in high-pressure situations
  • Strong sense of discretion and confidentiality required
  • Understanding of IT principles and an ability to communicate technical concepts effectively to a varied audience

Benefits

  • Generous Paid Time Off
  • 401k Matching
  • Retirement Plan
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