Desktop Support Analyst

TriCom
Kansas City, MO
Job Description
Contribute to technical projects, provide troubleshooting and technical support to end-users, and create timely documentation in the client's Jira Service Desk Ticketing System.

Requirements

  • Knowledge of Microsoft Office, Windows, Cisco Webex, and other productivity tools
  • Experience working in and leading a distributed or remote workplace
  • Effective time management, communication, and customer service skills

Benefits

  • 100% Paid employee Medical/Dental Benefits
  • Paid time off
  • Paid Holidays
  • 401(k) (with immediately-vested company match)
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