Desktop Support Analyst

TriCom
Kansas City, MO
Job Description
Contribute to technical projects to maintain and improve the end-user computing environment. Provide technical support to end-users for various technologies, including VMware, MS Windows, macOS, and productivity software.

Requirements

  • Knowledge of Microsoft Office, Windows, Cisco Webex, and other productivity tools
  • Experience working in a distributed or remote workplace
  • Ability to work independently and manage time to complete assigned tasks/projects
  • Effective time management, communication, and customer service skills
  • Ability to work collaboratively and multitask in a fast-paced environment
  • Ability to maintain confidentiality of projects and information
  • Ability to install, configure, and support software programs and operating systems
  • Ability to support end-user hardware (MacBook, Surface laptops, thin clients, monitors, printers)

Benefits

  • 100% Paid employee Medical/Dental Benefits
  • Paid time off
  • Paid Holidays
  • 401(k) (with immediately-vested company match)
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