Desktop Support

Wipro
Jefferson City, MO
Job Description
The technical consultant professionals will provide technical expertise to plan, analyse, define and support the delivery of technical capabilities for clients transformation, enhancement, advanced problem-solving skills and support projects.

Requirements

  • Independently work as an expert in the respective SAP technical workstream for an SAP implementation/conversion/development/enhancement /support project
  • High level design, detailed design and develop technical / integration solutions to meet those needs
  • Work with clients to understand their business needs and processes
  • Participate in technical and technology workshops to understand and deliver integration requirements
  • Drive client discussions to define the integration requirements and translate the requirements to the technical solution
  • Provide training and support to end-users
  • Write technical specifications and test plan for development team to ensure test driven development
  • Manage projects and timelines
  • Provide expert support to various projects and delivery engagements as and when required
  • Drive innovation/transformation agenda in large existing accounts, provide delivery
  • Provide delivery support and escalation management
  • Interaction with SAP and with party partners
  • Deliver: Job Knowledge, Customer Satisfaction, Manging change & Improvement, Functional Leadership, Customer Responsiveness

Benefits

  • Medical and dental benefits options
  • Disability insurance
  • Paid time off (inclusive of sick leave)
  • Other paid and unpaid leave options
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