Role OverviewPurdue IT is seeking a Lead Desktop Support Specialist to provide hands-on technical support and coordination for faculty and staff. This role is a great opportunity for an experienced IT professional who enjoys solving problems, supporting people, and helping technology enable teaching, research, and day-to-day university operations.
What You Will Do
You will coordinate and deliver desktop support services, including the installation, upgrade, troubleshooting, and ongoing support of hardware, software, peripheral devices, and other technologies.
Why It Might Be a Fit
You will serve as a trusted technical resource for faculty and staff while helping ensure reliable, responsive, and effective technology services.
Requirements
- Associate degree in Computer Science, Computer Technology OR a related field of study
- Two (2) years of IT desktop support or related IT experience
- Experience installing and maintaining hardware, software, and peripheral components of PC (Windows) and Macintosh based workstations including operating system, hardware drivers, and common office automation software
- A+ certification preferred or the ability to earn certification within the first six months of employment is required
Benefits
- medical, dental, and vision insurance
- a generous paid time off package for sick and vacation days
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