Desktop Support Technician II

iT1
Las Vegas, NV
Job Description
The Desktop Support Technician is responsible for delivering high-quality, end-user support across the organization, with a strong focus on customer experience, VIP/executive support, and reliable technical service delivery.

Requirements

  • 2–5+ years of experience in desktop or end-user support
  • Experience supporting Windows-based environments and enterprise applications
  • Hands-on experience with hardware troubleshooting (desktops, laptops, printers, peripherals)
  • Familiarity with IT ticketing systems (e.g., ServiceNow or similar)
  • Strong customer service and communication skills

Benefits

  • Medical, dental, and vision benefits with highly subsidized premiums
  • Two weeks paid time off in your first year, with increasing PTO as tenure increases, and most major holidays off
  • 401(k) Plan with employer match
  • Onsite Fitness Center
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