Desktop Support Technician

Oneida Innovations Group
Mililani, HI
Job Description
Role Overview

We are searching for experienced Field Service Technicians to support RSSC-Pacific (MS 275) in providing end-user support and technical support for desktop hardware, software, and peripherals.

What You Will Do

The selected individual will support enlisted personnel in providing end-user support, troubleshoot desktop operating systems, software applications, and hardware issues, and collaborate with other IT teams to escalate and resolve complex technical issues.

Why It Might Be a Fit

This role requires a current CompTIA Security+ or equivalent DOD baseline certification, a minimum of 6 years of experience supporting Windows desktop/laptop/PCs, and a security clearance.

Requirements

  • Current CompTIA Security+ or equivalent DOD baseline certification
  • Minimum of 6 years of experience supporting Windows desktop/laptop/PCs and other devices
  • Security Clearance is required; interim level is acceptable.
  • IT education preferred.
  • Experience with ServiceNow is a plus.
  • Must be able to lift 50 lbs.
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