Role OverviewProminent is seeking two Deskside Support Technicians to provide hands-on support for end-user computing devices and workstation deployments. This role is ideal for candidates with 1+ year of IT support, help desk, desktop support, computer repair, or PC deployment experience who enjoy working directly with users and resolving hardware/software issues.
What You Will Do
Provide hands-on support for end-user computing devices and workstation deployments, troubleshooting Windows 10/11, PC hardware, software, and networking issues.
Why It Might Be a Fit
Ideal for candidates with 1+ year of IT support experience who enjoy working directly with users and resolving hardware/software issues.
Requirements
- Windows 10/11 troubleshooting
- PC hardware support and diagnostics
- Laptop, desktop, monitor, and docking station setup
- Software installation and troubleshooting
- Microsoft 365 support (Outlook, Teams)
- Basic networking and Wi-Fi troubleshooting
- Ticket management and documentation
- Equipment provisioning and deployment
- Asset and inventory tracking
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