Developmental Services Supervisor Of Case Management

The Developmental Services Supervisor Of Case Management will supervise 10 or more DS Case Managers in the Norwich and Wallingford Offices, overseeing caseloads of over 300 individuals with intellectual and developmental disabilities. The role requires collaboration with various stakeholders, including families, community agencies, and healthcare facilities. The supervisor will provide training and assistance to staff, conduct performance evaluations, and develop policies and standards.

What You Will Do

The supervisor will schedule, assign, and oversee the work of staff, provide staff training and assistance, conduct performance evaluations, determine priorities and plans unit work, establish and maintain unit procedures, and develop or make recommendations on development of policies and standards.

Why It Might Be a Fit

The ideal candidate will have experience managing caseloads, working with individuals and families, and collaborating with community stakeholders. They will also have experience with Microsoft Office Products, computer software, and handling databases. The supervisor will be able to effectively communicate and work cooperatively with various departments and stakeholders.

Requirements

• Bachelor's degree that meets the eligibility criteria for certification/designation as a Qualified Intellectual Disabilities Professional
• Three years of professional experience providing case management or casework services to an assigned caseload of individuals
• Master's degree that meets the eligibility criteria for certification/designation as a Qualified Intellectual Disabilities Professional
• Two years of professional experience providing case management or casework services to an assigned caseload of individuals
• One year of experience providing case management or casework services to individuals with an intellectual disability
• Experience managing caseloads that focus on supporting individuals, families, and guardians of adults with Intellectual & Developmental Disabilities (ID/DD)
• Experience working with individuals and families, as well as other community stakeholders
• Experience working with self-directed and provider-based day/employment and residential services and the development of service plans
• Experience working in a supervisory capacity
• Experience training staff on current policies and procedures
• Experience with Microsoft Office Products, computer software, handling of databases, and individualized electronic budgets (IP-6)
• Experience running reports, reviewing, analyzing, and applying outcomes for staff performance appraisals
• Experience providing support and services available to adults with Intellectual & Developmental Disabilities (ID/DD), both within and outside of the Department of Developmental Services
• Experience working in crisis situations
• Experience and the ability to effectively communicate and work cooperatively with various departments such as Probate and Judicial Courts, Department of Social Services, Department of Children and Families, CT Department of Aging (Bureau of Rehabilitation Services), and Local Education Agencies/CT Department of Education
• Experience analyzing, interpreting, and processing Medicaid Waiver requirements, DDS Home &Community Based Services (HCBS) Waivers, and accessing benefits through the Department of Social Services
• Experience reading, interpreting, and implementing Abuse and Neglect reporting policies and procedures
• Experience working in independent and collaborative environments
• Experience relaying information to internal and external stakeholders

Benefits

• Dental insurance
• Vision insurance
• Health insurance
• Retirement plan
• Paid time off
• Paid holidays
• Professional growth and development opportunities
• A healthy work/life balance