Role OverviewJoin the Medical Field of Patient Services as a Diabetes Admission Team member, working with patients, doctor's offices, and insurance companies to facilitate account setup, issue resolution, and supply delivery.
What You Will Do
Manage incoming and outgoing calls, create new accounts, resolve issues, obtain prior authorizations, process prescription refills, and collaborate with insurance companies.
Why It Might Be a Fit
Strong communication and interpersonal skills, ability to multi-task, and proficiency in using computer applications are required. Previous experience in a healthcare or customer service role is preferred.
Requirements
- Strong communication and interpersonal skills
- Ability to multi-task and manage time effectively
- Proficient in using computer applications and data entry
- Detail-oriented with strong problem-solving abilities
- Knowledge of HIPAA regulations and medical supply processes is a plus
- Previous experience in a healthcare or customer service role is preferred
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