Digital Advisor, Americas

Clariant International AG
Any Location, MN
Category Customer Service
Job Description
Role Overview

The Digital Advisor, Americas will support the growth and adoption of CLARITYTM and CLARITYTM Prime, Clariant's cloud-based digital service platform. The role will partner with Sales Account Managers and technical teams to identify customer opportunities, support subscription discussions, onboard new plants, and help customers realize value from CLARITY's digital and AI-enabled capabilities. The position operates on a hybrid schedule and requires 40–50% travel throughout the Americas.

What You Will Do

The Digital Advisor will be responsible for delivering professional on-site and virtual customer training on CLARITYTM platform capabilities, developing tailored value propositions, and collaborating with the global CLARITYTM product team to communicate regional customer feedback and align on platform enhancements.

Why It Might Be a Fit

The ideal candidate will have a strong commercial mindset, excellent communication and presentation skills, and the ability to translate technical and digital capabilities into compelling customer value. Fluency in English is required, with Spanish and/or Portuguese highly desirable.

Requirements

  • Bachelor’s degree or higher in Chemical Engineering, Process Engineering, Data Science, or a related technical field.
  • Minimum of 3 years of experience in the chemical, petrochemical, catalyst, or related process industry in a customer-facing technical, advisory, or commercial support role.
  • Solid understanding of catalyst applications and the ability to translate digital, data analytics, and AI/ML capabilities into practical customer value and compelling business cases.
  • Excellent communication, presentation, relationship-building, and cross-functional collaboration skills, with a commercially minded and customer-focused approach.

Benefits

  • Medical/Dental/Vision Insurances
  • Paid Holidays
  • PTO time with a carry-over benefit
  • Tuition Reimbursement
  • Wellness Program
  • EAP Program
  • Spending and Savings Accounts
  • Life/AD&D Insurance
  • Disability Insurance
  • Pet Insurance
  • Online discount Mall
  • Auto/Home Insurance
  • Identity Theft Protection
  • Legal Services Plan
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