Digital Banking Experience Analyst

DFCU Financial
Dearborn, MI
Job Description
Join the DFCU Financial team today and discover the benefits, rewards, and development opportunities from one of the largest and best managed credit unions in the country. As a Digital Banking Experience Analyst, you will optimize digital platforms to ensure a seamless, member-centric, and high-performing user journey.

Requirements

  • Bachelor’s degree in Business Administration, Marketing, Information Technology, or related field required; MBA preferred
  • Minimum ten years of experience in digital banking, product management, or fintech-related roles
  • Experience working with APIs, third-party integrations, and digital financial services technology
  • Strong analytical, quantitative, and storytelling capabilities; able to translate complex data into clear actionable insights
  • Excellent communication and collaboration skills, with the ability to work cross-functionally
  • Strong understanding of digital security, fraud prevention, and compliance requirements

Benefits

  • Potential for a hybrid work schedule
  • 401k plan match, dollar for dollar up to 4%
  • 401k additional employer contribution after one year at 5%
  • Employee bonus program
  • Medical, dental, and vision insurance effective date of hire
  • Health savings account (HSA)
  • Flexible spending accounts for medical and dependent care expenses
  • Adoption assistance for qualified expenses maximum $10,000 per child
  • Wellness initiatives and reimbursements
  • Pre-paid legal services plan
  • Identity protection plan
  • Accident supplemental plan
  • Short & long term disability plans paid for by company
  • Company provided basic life insurance of $50,000 plus supplemental for employee, spouse, and child
  • Pet Insurance
  • Free financial planning assistance
  • Numerous fun employee events throughout the year
  • Volunteer and community engagement opportunities
  • Employee loan discounts (closed-end loans)
  • Service/anniversary awards
  • Employee discounts for company logo wear
  • Employee referral payouts for recruiting your friends and family
  • Paid lunch time
  • Tuition reimbursement/Education assistance
  • Ongoing training opportunities
  • Leadership development program
  • Paid time off
  • Paid holidays (13 per year)
  • Flexible scheduling for students
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