Role OverviewAs a Digital Banking Product Manager, you will own the prioritized roadmap and backlog for our consumer and business digital banking experiences, turning member needs, business priorities, data, and new technology into meaningful improvements. You will work across the organization to understand needs, write clear requirements, make thoughtful prioritization decisions, and partner directly with our digital banking platform vendor to help shape what we deliver and when.
What You Will Do
Your responsibilities will include owning and maintaining a single prioritized backlog for both consumer and business digital banking, translating member and business needs into clear business requirements, user stories, and acceptance criteria, and partnering directly with our digital banking platform vendor to review product roadmaps and release notes.
Why It Might Be a Fit
To be a great fit, you will have a bachelor's degree in business, finance, information systems, or a related field, 4–6 years of experience in digital product management, business analysis, digital channel management, or a similar role within financial services, and experience owning and prioritizing a product backlog and successfully moving platform changes through requirements, testing, and release.
Requirements
- Bachelor's degree in business, finance, information systems, or a related field
- 4–6 years of experience in digital product management, business analysis, digital channel management, or a similar role within financial services
- Experience owning and prioritizing a product backlog and successfully moving platform changes through requirements, testing, and release
- Direct experience working with a technology vendor on product roadmaps, enhancements, releases, or platform capabilities
- Understanding of consumer and business digital banking capabilities such as online and mobile banking, digital account opening, bill pay, person-to-person payments, remote deposit, funds transfers, wires, ACH origination, entitlements, and cash management
- Ability to write requirements and acceptance criteria that are clear enough to hold up during testing
- Comfort using data such as adoption, funnel performance, usage, and support volume to help inform product decisions
- Ability to make prioritization decisions and explain the reasoning behind them, even when that means saying 'not now' to competing requests
- Ability to communicate the same decision effectively to executives, technical teams, business partners, and member-facing crewmembers
Benefits
- 11 paid holidays
- Generous paid time off
- 6% 401(k) match
- $700 annual contribution to Health Savings Account
- Medical, dental, vision, disability, and life insurance
- Leadership development, tuition assistance, and advancement opportunities
- Debt Free Club and Dave Ramsey's SmartDollar program
- Maternity leave program
- Comprehensive and meaningful rewards package
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